We had been a customer of Ravinia Plumbing & HVAC for many years, but switched to another provider after having some service problems with Ravinia a number of years ago. Not only was he able to fix my broken sink, but also took care of some other nagging plumbing issues around my house (one of which was a faucet I tried to install myself, and ended up doing a poor job - I have learned my lesson and will call the professionals next time!). The other visit was scheduled during the workweek, but right before Thanksgiving, so it was really important to me to get prompt service for my broken kitchen sink! Chris was our technician for this visit, and he could not have been nicer or more helpful. He was also lovely to be around and was very patient with my 4 year old son and his endless curiosity. Jeff was our technician for that visit, and he was very helpful and able to explain the whole service to me in a clear and precise manner. One case was an emergency over a weekend, and we were able to set up same-day service, which was amazing. I have been so happy with my service lately - we have needed 2 service calls in the past month (for unrelated things).
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